Biotel is proud to offer paramedics an enhanced on-line education system. Jemsprepare has replaced the previous program and offers numerous opportunities to obtain continuing education hours for CEP recertification.
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Welcome to Jemsprepare, SW Ambulance Online Training Program.
This month’s CE Course for Paramedics: Emergency Childbirth
Course Abstract:
Under normal conditions, the arrival of a child is a joyous occasion welcomed by all involved. Giving birth in the prehospital environment is less than ideal, but in most cases is still a happy event. This module will focus on the care of the obstetrical patient before, during, and after childbirth, along with care of the newborn and some abnormal delivery emergencies.
The ideal place to have a baby is not in the back of an ambulance. However, the baby is usually unaware of his surrounding when he decides to make his entrance into the world. The vast majority of deliveries proceed normally. There will, on occasion be complications. By frequently reviewing the childbirth procedure and practicing the technique on a manikin, the Paramedic may be able to prevent a happy event from becoming a disaster.
Course Objectives:
At the completion of this unit, the Paramedic will be able to:
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Coping with Extreme Stress by Judi Hopson
In this course, participants will learn powerful self-help strategies to improve how they think and react to problems. Information discussed will include how to formulate a plan of action to address a stressful issue. In addition, learners will obtain critical thinking skills for acquiring help from other people, including how to gain professional help, if needed, when stress escalates.
To access this course for free, click here and go to our catalog and select “Free Course” from the dropdown.

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Stressed over building your own home? BuildMax empowers owner-builders to successfully
manage the construction or remodel of their home by combining the nation’s most powerful construction loans with expert guidance and support.
Buildmax is proud to offer this 1.5 CECBEMS approved CE course for Free to EMS Providers.
Coping with Extreme Stress by Judi Hopson
In this course, participants will learn powerful self-help strategies to improve how they think and react to problems. Information discussed will include how to formulate a plan of action to address a stressful issue. In addition, learners will obtain critical thinking skills for acquiring help from other people, including how to gain professional help, if needed, when stress escalates.
To access this course for free, click here and go to our catalog and select “Free Course” from the dropdown.

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The lectures are based upon the clinical experiences of paramedics, emergency nurses and emergency physicians. Course materials are presented in a variety of manners to engage the wide breadth of continuing education learning stimulation. Lessons combine the instructor’s lecture with relevant graphics and on-screen animations, presented full screen with MP3-quality audio. Just like traditional lectures, students will see the course materials and examples while the instructor explains the concepts.
Lecture Library Includes:
+ A New Lecture Every Month!
The lectures are based upon the clinical experiences of paramedics, emergency nurses and emergency physicians. Course materials are presented in a variety of manners to engage the wide breadth of continuing education learning stimulation. Lessons combine the instructor’s lecture with relevant graphics and on-screen animations, presented full screen with MP3-quality audio. Just like traditional lectures, students will see the course materials and examples while the instructor explains the concepts.
Lecture Library Includes:
2007 Shock Treatment Guidelines
Airway Management: Combitube
Allergic Reaction Protocol 2007
Asthma Management
Asystole Treatment Guidelines
Bad Bugs
Burn Protocol
Capnography
Congestive Heart Failure
Ecstacy Abuse Management
Emergency Childbirth
Ketamine Intoxication Management
Kinematics of Trauma
Obstetric Emergencies
Spinal Motion Restriction
Stroke Protocol
Traumatic Brain Injury
Ventricular Fibrillation Treatment Guidelines
Weapons of Mass Destruction
+ A New Lecture Every Month!

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This Week’s Tip:
Whether you are a paramedic, nurse, doctor, or an hospital admissions associate, difficult patients can ruin your day. Hateful remarks or an uncooperative spirit can unravel your nerves and infringe upon your productivity.
To keep from losing control, it pays to understand why people are difficult. Your communications skills and personal touch can reverse a bad situation.
These tips are important to know:
Example: “Mrs. Myers, I want you to rest assured that we want to answer all of your questions. We will stabilize your physical symptoms first. Please don’t think we don’t hear your concerns, but let us take care of your physical needs first.”
Ask a patient, “Are you worried about any aspects of insurance?” “Tell me if something is bothering you. You can be honest with me.”
Remember that it saves time in the long run to totally “be there” for a difficult patient.
Make good eye contact. Assure this person with a pat on the shoulder. Never underestimate the fears and concerns of your patients. Hospital “phobias” or “doctor phobias” can come into play. Give the difficult patient a little extra time and attention. But, do set boundaries if you need to. Patients who become dramatic or extremely difficult cannot be soothed in one setting.
If a patient starts to act out strange behaviors, put your hand up as if to say, “Stop, Say to him or her, “We will discuss your case a little later on. I will give you some time to relax. This is all I can do for you at the moment.”
Copyright 2008 Hopson Global Education and Training
EMS Stress Menu - Feel free to read, print and share.
Dealing with Difficult Patients
Communicating with a Stressed-Out Family
Diffusing Tension with Your Supervisor
Sharing important Stress issues with your supervisor
Facing Off with Someone About Lack of Medical Skills
How To Change a Work System That Isn’t Working
Juggling Work and a Family Crisis
Minimum Requirements:
Macintosh is not supported, however our lessons should work with PowerPC G3 500Mhz or faster processor with 128MB of RAM. Operating System: Mac OS X v.10.1.x, 10.2.x, 10.3.x, or 10.4.x Supported browsers: Firefox 1.x, Mozilla 1.x, Safari 1.x or later
To access handouts for the 2008 EMS Today Conference login using your EMS Today conference registration number as both your login Id and password.
Do not include leading zero’s from your registration number. For example, if your number is 00012, only enter 12.
Click Here to login and access your certificates of completion.
If you do not have or have misplaced your EMS Today registration number, please email jems-support@mcstrategies.com for assistance. Please include your first and last name, address and phone number.
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JEMSprepare courses are written by EMS experts and practitioners for EMS personnel. Each course is reviewed by independent EMS field experts, including physicians and is accredited for use by EMS personnel at the First Responder, basic and advanced levels. Courses include EMS-specific case scenarios, an expanded glossary, assessment strategies, treatment options and complete references. Courses also include embedded links to resource materials and learning aids. Learning is enhanced through pre-test comprehensive review checkpoints. Our instructional design ensures that students receive the content in the best format for learning and are tested in accordance with educationally-acceptable methods.
All course content is accredited by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS). Topic areas are based on the National Registry of Emergency Medical Technicians (NREMT) EMT-Basic Refresher Categories; courses also meet NREMT-Paramedic Refresher requirements.
As with any continuing education, please check with your state EMS office for accreditation and certification requirements. Click here for a list of offices.
JEMSprepare offers you two efficient and easy-to-use ways of assigning training, monitoring CE requirements and reporting completed training for your department. Using either an Organizational subscription to JEMSprepare.com or a more complete dedicated, web-based Learning Management System, organizational managers can manage their entire training function; deliver their own courses, track basic individual info, courses taken, courses passed and view statistics of course performance by individual or class. You can also track progress of individuals in completion of CEU requirements taken via JEMSprepare or other sources.
Learning Management
As the training manager for your personnel, you’ll be able to track their progress easily and efficiently. For each employee, you’ll see:
Technical and Customer Support
CE and License Tracking
Other important factors to consider:

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Online Courses currently cost $7 for each 1.5 hour course, and $6 for each 1.0 hour course. We also offer unlimited access subscriptions for one year for $65 or two years for $105.Jems Magazine Print CE Tests are $10 each.
Please contact us for information on group rates. 800-999-6274 or jems-support@mcstrategies.com
Make sure you are using the same email address and password you used when you registered. if you are still having problems, check your internet options and make sure your privacy settings are “medium high” or below. You can change your privacy settings back after your session. If you are still having problems, click on help above.
Enrolling on JEMSprepare is easy. First make sure you have a current email account. You will also need to have your current contact and EMT license information on hand. Then, simply click the registration link and complete the registration and license information forms. Once enrolled, you may purchase individual courses, a package of courses, or annual subscriptions for unlimited access to all course content. Payment by credit card is easy and safe via our secure e-commerce server.
Earning CEs from the great courses on JEMSprepare is easy. First, choose and purchase an individual course or annual subscription. Next, launch your course, read the material, take and pass the test, and then print out your course completion certificate.
You can view the course catalog and individual course summary descriptions without registering. You are required to provide basic registration information to purchase and take a course.
To contact an instructor, after you login, select the contact instructor link on your myHome page. Please allow up to 24 hours for a response. EMTs in other states should email jems-support@mcstrategies.com with questions.
JEMSprepare offers courses accredited by CECBEMs for all certification levels: First Responders, BLS and ALS providers. When looking through the Course Catalog, click on an individual course to see the Course Detail page. There will be a box that lists the number of CE credits for which that course is valid for each level of certification. Check this box before purchasing the course to ensure you will earn CE credit. (You can purchase and take any course, but will not receive credit if the course is not approved for your certification level.)To see the total number of courses and CE hours that are currently offered for each level of certification, look at the box at the top right corner of the JEMSprepare home page.
CECBEMS stands for Continuing Education Board for Emergency Medical Services. It is the national accreditation body for EMS CE programs. All JEMSprepare.com courses are accredited by CECBEMS for the appropriate certification level. Per CECBEMS requirements, the following copy will be printed on all JEMSprepare.com course completion certificates:”This continuing education activity is approved by the Continuing Education Coordinating Board for Emergency Medical Services.”
You may also find a CE activity in each issue of JEMS Magazine. Mosby and Jems Communications have provided you quality EMS educational resources for over 25 years. Obtain your continuing education from companies you can trust to be credible, reliable and dedicated to EMS professionals.
No. JEMSprepare is designed so that users can take CE on the internet, courses are not currently available offline.
The course catalog is broken into the seven topic categories that meet NREMT refresher requirements Within each topic list you may click on the link for any individual course to read a brief course description and the course objectives to match with the unique category requirements of your state.
State requirements vary and periodically change. Check with your state EMS office to ensure you know the recertification requirments for your specific license. Most states have a web site that will provide you a current list of recertification requirements. Click here for a list of these offices with links to web sites, email addresses, and telephone numbers.I’m not sure what license type I have, how many CE credits do I need and when? I’m not sure if online CE is accepted in my state. Where do I go to find this information? Since state requirements vary, please check with your state EMS office. Click here for a list of these offices.
Click here for a list of all state EMS offices. Due to the possibility that state regulations may change, we have listed state and U.S. territory EMS office contact information. We recommend that you verify acceptance of online EMS continuing education in your locale. All JEMSprepare.com courses are approved by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS).
The National Registry of EMTs currently accepts half your CE hours and 10 refresher hours from magazine CE articles, computer, videos or other distributive (i.e., distance learning) education programs. EMT-B and EMT-I can receive credit for up to 18 hours of their required 36 CEU via distributive programs. EMT-P can fulfill 12 of their required 24 CEU via such programs. EMTs and paramedics at any level may also use such programs for up to 10 hours of their refresher courses. The National Registry requires CECBEMS-approved courses. If you have any questions about National Registry requirements, please contact their office or click here.
Currently JEMSprepare is applicable for EMS CE for United States licenses that accept CECBEMS accredited content. Please check with the EMS office in your country to determine whether CECBEMS accredited CE is accepted for your license.
Entry of your license information is required by our accrediting agency, and it ensures that certificates for completed CEs include your license information.
The system is designed to track your activity in each course and saves a variety of temporary files on your computer to accomplish this task. This system ensures, for example, we provide the correct test for the course you are taking. Depending on your browser settings, you may need to periodically restart your browser and re-login to JEMSprepare to refresh your temporary file cache. You may also want to increase the size of your temp file cache in your browser preference (at the top of your browser, click on ‘Tools>Internet Options>Temporary Internet Files’).
If you purchase individual courses, the system is designed to save all courses in progress until you have completed and submitted your test for grading. If you are unable to finish a course or test for any reason, you may resume the course once you have logged in again by clicking on the unfinished course using the link in your myCourses page. Individually purchased courses are valid for 30 days from purchase. If you have purchased an unlimited one or two year subscription, you may re-launch any course as many times as you desire during your subscription period.
To maintain low overhead costs and keep course prices low, JEMSprepare only accepts payment via valid credit card.
**If you are using Internet Explorer 7, you will have to download this update from Microsoft which will aid in navigating through the website:http://www.microsoft.com/downloads/details.aspx?FamilyID=9517db9c-3c0d-47fe-bd04-fad82a9aac9f&DisplayLang=en
To access your certificate from the EMS Today Conference login using your EMS Today conference registration number as both your login Id and password. Do not include leading zero’s from your registration number. For example, if your number is 00012, only enter 12. If you do not have or have misplaced your EMS Today registration number, please email jems-support@mcstrategies.com for assistance.
Instead of clicking on the Print Certificate link, right-click on the certificate and select Print from the drop-down menu that appears. Then change the page orientation to Landscape so that your certificate prints correctly.
Jemsprepare offers flexible pricing for organizations. You may license your own Jemsprepare Learning Management System preloaded with the curriculum of your choice.
Click Here to download a Complete Course Catalog
For a price quote, click here and fill out a request form or please call 800-999-6274 or email jems-support@mcstrategies.com.
An unparalleled continuing education program of the highest quality uniquely tailored to meet the needs of EMS personnel.<ROTATING PRODUCTS COMING HERE>(Work/Life Balance - Hopson, UTSW Paramedic Courses, Subscriptions, EMS Today, Mosby, LMS)
Please contact Sales for any questions regarding JEMSprepare: 1-800-999-6274
For corporate information and media relations inquiries, call Andrew Kerman at: 618-465-6425
For system support, please call: 1-866-291-8470 or e-mail:jems-support@mcstrategies.com
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